TERMS AND CONDITIONS
Build and Grow Capital LLC, d/b/a GX Web Studio
Effective Date: April 24, 2026
Last Updated: April 24, 2026
1. Introduction
Welcome to GX Web Studio. These Terms and Conditions ("Terms") are entered into by and between Build and Grow Capital LLC, a Wisconsin limited liability company doing business as GX Web Studio ("Company," "we," "us," or "our"), and you ("Client," "you," or "your"). These Terms govern your use of our website located at gxwebstudio.com (the "Site") and your purchase or use of any web design, development, optimization, or related services ("Services") provided by GX Web Studio. By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.
GX Web Studio is a local SEO agency based in the Waukesha, Wisconsin area, specializing in search engine optimization, Google Business Profile management, review management, and website design for local businesses.
2. Website Usage
2.1 Permitted Use
You may access and use the Site for lawful purposes only. You agree not to use the Site in any way that violates applicable federal, state, or local laws or regulations.
2.2 Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, designs, and code, is the property of GX Web Studio and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
2.3 Accuracy of Information
We make reasonable efforts to ensure information on the Site is accurate and current. However, we do not warrant that all information is complete, reliable, or error-free. Pricing, service descriptions, and availability are subject to change without notice.
2.4 Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites and do not endorse them.
3. Services
3.1 Scope of Services
GX Web Studio provides website design, development, search engine optimization (SEO), Answer Engine Optimization (AEO), Google Business Profile optimization, social media marketing, email marketing, text marketing, paid advertising, and ongoing website maintenance services. The specific scope of work for each project will be outlined in a written proposal or agreement provided to the Client before work begins.
3.2 Client Responsibilities
To enable timely delivery, the Client agrees to:
- Provide all necessary content, images, logos, brand guidelines, and business information in a timely manner.
- Designate a single point of contact authorized to provide feedback and approvals.
- Respond to requests for feedback or approval within five (5) business days unless otherwise agreed.
- Ensure that all content provided to GX Web Studio is accurate, lawful, and does not infringe on any third-party rights.
Delays caused by the Client's failure to fulfill these responsibilities may result in extended timelines and are not the responsibility of GX Web Studio.
3.3 Design Process and Revisions
Each project includes a defined number of revision rounds as specified in the project proposal. Additional revisions beyond the agreed scope may incur additional fees. "Revisions" refer to minor adjustments to the approved design direction, not a complete redesign or change in project scope.
3.4 Project Timeline
Estimated timelines are provided in good faith but are not guaranteed. GX Web Studio will make reasonable efforts to meet stated deadlines. Timelines may be adjusted due to factors including but not limited to Client delays, scope changes, or unforeseen technical issues.
3.5 Use of AI Tools
GX Web Studio utilizes artificial intelligence tools and technologies as part of its design and development process. By engaging in our Services, you acknowledge and consent to the use of AI-assisted tools in the creation of your website and related deliverables.
4. Pricing and Payment
4.1 Service Pricing
Website design and development services are priced based on project scope:
- 1-Page Website: $999
- 2-Page Website: $1,499
- 3-4 Page Website: $1,999
- 5-7 Page Website: $2,499
- 8+ Page Website: $2,499 + $350 per additional page
Optional add-on services:
- Monthly Website Hosting, Domain & Maintenance: $50/month
- SEO & Marketing Package: Monthly (includes Google Business Profile optimization, SEO, and ongoing marketing services, pricing scoped per engagement)
All prices are in U.S. dollars and are subject to change. The pricing in effect at the time of your signed agreement governs your project.
4.2 Payment Terms
Payment may be made in one of the following structures:
- Full Payment Upfront: 100% of the project total due before work begins.
- 50/50 Split: 50% due before work begins; remaining 50% due upon project completion and before the final site is delivered or launched. A 5% processing fee applies to split-payment arrangements.
Applicable processing fees are the responsibility of the Client where noted.
4.3 Late Payments
Invoices are due upon receipt unless otherwise stated. Payments not received within ten (10) days of the due date may result in project delays, suspension of work, or suspension of maintenance services. GX Web Studio reserves the right to charge a late fee of 1.5% per month on overdue balances.
4.4 Additional Work
Any work requested beyond the original project scope will be quoted separately and requires written approval from the Client before work begins. This includes but is not limited to additional pages, new features, content changes after launch, and expedited timelines.
5. Refund Policy
5.1 Before Work Begins
If you cancel your project before any design or development work has commenced, you are entitled to a full refund of any payments made.
5.2 After Work Has Begun
Once design or development work has begun, refunds will be prorated based on the percentage of work completed at the time of cancellation. GX Web Studio will provide documentation of work completed to date.
5.3 Completed Projects
No refunds are available for completed and delivered projects. A project is considered "complete" once the final deliverables have been provided to the Client or the website has been launched.
5.4 Monthly Maintenance
Monthly maintenance subscriptions may be canceled with thirty (30) days' written notice. No refunds will be issued for the current billing period upon cancellation.
6. Ownership and Deliverables
6.1 Website Ownership and Management
All websites designed and developed by GX Web Studio remain the property of GX Web Studio. GX Web Studio hosts, manages, and maintains all client websites. The Client is granted a license to use the website for their business purposes for the duration of their active service agreement. This license terminates upon cancellation of services or termination of the agreement.
6.2 Third-Party Assets
Certain elements used in the website, including but not limited to stock images, fonts, icons, and third-party plugins or libraries, may be subject to separate licensing terms. The Client is responsible for maintaining compliance with any applicable third-party licenses.
6.3 Portfolio Rights
GX Web Studio retains the right to display the completed project in its portfolio, on its website, and in marketing materials unless the Client provides written objection prior to project launch.
6.4 Source Files and Templates
GX Web Studio's proprietary templates, frameworks, design systems, and internal tools remain the intellectual property of GX Web Studio. The Client receives the finished deliverables but not the underlying proprietary tools or processes used to create them.
7. Hosting, Domain, and Maintenance
7.1 Hosting and Domain
GX Web Studio provides hosting and domain management for all client websites as part of the service agreement. GX Web Studio is responsible for maintaining server uptime, security, and performance. The Client agrees to allow GX Web Studio to manage hosting and domain settings on their behalf. In the event of service termination, domain transfer procedures will be coordinated between both parties.
7.2 Ongoing Maintenance
Website maintenance is available as a separate monthly service. Maintenance includes updates, security monitoring, minor content changes, and performance optimization as defined in the maintenance agreement. Maintenance does not include major redesigns, new feature development, or content creation.
7.3 Post-Launch Support
A fourteen (14) day post-launch support period is included with all website projects at no additional cost. This covers bug fixes and minor adjustments related to the original project scope.
8. SMS and Text Message Terms
8.1 Consent to Receive Text Messages
By providing your mobile phone number and opting in to receive text messages from GX Web Studio, you consent to receive recurring automated SMS and MMS messages from Build and Grow Capital LLC, d/b/a GX Web Studio, related to your account, service updates, appointment reminders, and other communications related to our Services. Consent is not a condition of purchase.
8.2 Message Frequency and Rates
Message frequency varies based on the services you use and your interactions with us. Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any messaging or data charges incurred.
8.3 Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent unless you re-subscribe. You may also opt out by contacting us at beau@gxwebstudio.com or by calling (414) 369-2894.
8.4 Help
For help with text messaging, reply HELP to any message you receive from us, or contact us at beau@gxwebstudio.com or (414) 369-2894.
8.5 No Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
8.6 Carriers
Text messaging services are provided on supported carriers. Carriers are not liable for delayed or undelivered messages.
9. Limitation of Liability
9.1 No Guarantee of Results
GX Web Studio does not guarantee specific results from its Services, including but not limited to search engine rankings, website traffic, lead generation, or revenue increases. While we employ best practices in SEO and AEO, results depend on many factors outside our control.
9.2 Limitation of Damages
To the fullest extent permitted by law, GX Web Studio's total liability for any claim arising out of or related to these Terms or our Services shall not exceed the total amount paid by the Client for the specific project giving rise to the claim.
9.3 Exclusion of Consequential Damages
In no event shall GX Web Studio be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill.
10. Indemnification
The Client agrees to indemnify, defend, and hold harmless GX Web Studio, its owner, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising from the Client's use of the Services, breach of these Terms, or infringement of any third-party rights through content provided by the Client.
11. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation survives termination of the agreement. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party.
12. Termination
12.1 Termination by Client
The Client may terminate a project at any time by providing written notice. Refund terms outlined in Section 5 will apply.
12.2 Termination by GX Web Studio
GX Web Studio reserves the right to terminate a project if the Client breaches these Terms, fails to make timely payments, becomes unresponsive for more than thirty (30) days, or engages in abusive or threatening behavior. In such cases, any completed work will be invoiced and payment is due for work performed.
13. Dispute Resolution
Any disputes arising under these Terms shall first be addressed through good-faith negotiation between the parties. If a resolution cannot be reached within thirty (30) days, the dispute shall be resolved through binding arbitration in Waukesha County, Wisconsin, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles.
15. SMS Program Terms
GX Web Studio operates an SMS messaging program on behalf of our business clients. The following terms apply to all SMS messages sent through this program. By providing your phone number through any of the consent methods documented at https://gxwebstudio.com/sms-consent, you agree to these terms.
15.1 Program Name
GX Web Studio SMS Notifications
15.2 Program Description
Transactional SMS notifications. The program operates two message streams: (1) customer-facing messages sent on behalf of local business clients, including form submission confirmations, appointment confirmations and reminders, service updates, and post-service review requests; and (2) operator-facing messages sent to business owners who use the GX Web Studio platform, including workflow triggers, content approvals, lead notifications, schedule queries, and account updates.
15.3 Message Frequency
Varies by message stream. Customer-facing messages typically 1 to 4 per service interaction. Operator-facing messages typically 1 to 10 per business day depending on platform activity.
15.4 Cost
Message and data rates may apply. Standard messaging rates apply per your mobile carrier and plan. GX Web Studio does not charge any fee for receiving these messages.
15.5 Opt-Out Instructions
You can opt out at any time by replying STOP to any message. Opt-out requests are processed immediately and propagated across the entire GX Web Studio platform. Once you opt out, you will not receive messages from any business using the platform.
16. Changes to These Terms
GX Web Studio reserves the right to update or modify these Terms at any time. Changes will be posted on the Site with an updated effective date. Continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Terms. For active projects, the Terms in effect at the time of the signed agreement will govern that project.
17. Contact Information
If you have questions about these Terms, please contact us:
Build and Grow Capital LLC
d/b/a GX Web Studio
Waukesha, Wisconsin
Email: beau@gxwebstudio.com
Phone: (414) 369-2894
Website: gxwebstudio.com